UPDATE 23rd December: The Royal Hotel is currently closed. We are awaiting an update on the 30th December 2020
In line with the government guidelines, we have updated our Safe Stays Guide below (17th December 2020). In summary we can welcome the following:
- Guests travelling from Tier 1 areas can stay and dine in groups of up to six…‘The Rule of 6’ (you may, only is absolutely necessary, travel through tier 3 and 4 areas to reach us)
- Guests travelling from Tier 2 areas can stay and dine with one household, or support bubble only
- We will be operating table service only with the bar and restaurants closing at 11pm (last orders at 10pm). Room service will be available thereafter.
Unfortunately due to the government regulations, we are unable to accept bookings from guests living in a Tier 3 or 4 area (excluding the 25th December).
For all our wonderful guests to The Royal, whether you’re visiting for lunch or an overnight stay, we've assessed each step of the customer journey (see below) to ensure that we can keep you as safe as possible. We have adapted many of our procedures to comply with government guidelines, however please be assured that although your experience may be a bit different to the norm, we will still be providing the usual high quality service and experience you have come to expect. We will be constantly reviewing and adapting our procedures where necessary in line with government guidelines and will update this guide to give you the very latest information.