Terms & Conditions

Terms & Conditions

Thank you for choosing to stay at The Royal.  We are looking forward to welcoming you to the hotel very soon.

Our check-in time is from 3.00pm and check out is 11.00am.   

We have included some information on this page to help you enjoy your stay with us to the full.  If you have any questions or we can be of any assistance prior to your arrival please do not hesitate to contact our reservations team on 01983 852186.

How to Find us?

The Isle of Wight is a short ferry crossing from the mainland and ferries run throughout the day.

If we have not already made your ferry arrangements for you, we can arrange ferry travel from either Southampton, Portsmouth or Lymington. Please call us on 01983 852186 for more details.

The Royal is located in Ventnor on the southern tip of the Island.  By car follow the A3055 coastal road or the B3327 into Ventnor town centre.  In the town centre turn left at the traffic lights into Church Street.  At the top of the hill (church on the right), turn left into Belgrave Road.  The Royal is located at the end of Belgrave Road on the right hand side. 

Our postcode is PO38 1JJ.

Two car parks are available on site and parking is free of charge.  Please feel free to use the main driveway when unloading luggage on arrival and departure.

Dining at The Royal Hotel

Breakfast is served daily from 7.45am until 9.45am.

Our restaurant is open for dinner from 6.45pm (6.30pm during the summer) with last orders at 8.45pm.  Dinner reservations are essential throughout your stay and we advise that these are made prior to your arrival.

Our dress code for dinner is smart but casual.  No shorts or sportswear please.

The Small Print

Smoking Policy

Please note that all of the bedrooms are non-smoking.  A charge of £100.00 will be applied in the event of this policy being breached.

Pets Dogs are permitted in selected room types only by prior arrangement and a nightly charge of £25.00 will be made.  Dogs are not permitted in any of the food service areas of the hotel.

Cancellation and Payment Terms Please see your confirmation for details of the payment terms and cancellation policy relating to your booking. When you book any holiday you are entering into a legally binding contract. If you have to cancel or cut short your holiday for whatever reason, then you will be liable for any cancellation charges we may have to make.  In your best interests, we strongly recommend you take out travel insurance to safeguard your holiday.