The Royal Hotel

Food & Beverage Manager

The Royal Hotel – Food & Beverage Manager

The Royal Hotel is the Isle of Wight’s premier AA four silver star hotel, renowned for its award-winning service. We foster an environment that is formally relaxed, yet friendly and welcoming, ensuring every guest and staff member, old and new, feels part of The Royal’s family.

The Geranium Restaurant

Our award-winning Geranium Restaurant is the heart of the hotel’s dining experience and has held 2 AA Rosettes for excellent food for 30 consecutive years. Celebrated for its refined seasonal menus, elegant ambiance, and 5-star hospitality.

What are we looking for?

We are seeking a passionate and experienced Food & Beverage Manager to lead our front-of-house team with energy, professionalism, and an eye for detail.

This is a hands-on leadership role, ideal for someone who thrives in a fast-paced environment, has a flair for customer service, and inspires their team to consistently deliver exceptional hospitality.

Key Responsibilities:

Oversee the smooth running of the Geranium restaurant during breakfast, lunch, and dinner services, as well as the daily operations in the hotel’s bar and lounges.
Lead by example, maintaining the highest standards of service and guest care, handling guest feedback professionally and promptly.
Schedule staff rotas for the bar/restaurant and ensure optimal staffing levels across both departments at all times.
Liaise with the Head Chef and senior kitchen team on menu’s, customer feedback and food service operations.
Curate and evolve the wine, cocktail and drinks lists regularly.
Managing all front of house ordering and stock levels, including overseeing regular stock takes.
Train, mentor and develop team members in all front of house areas to achieve their full potential.
Ensure compliance with all relevant health and safety regulations.
Maintain strong communication with all departments to ensure seamless operations throughout.
Work closely with the senior management team, covering duty management shifts and dealing with any relevant issues when required

Key Attributes:

· Proven experience in a similar senior front of house or restaurant management role

· A hands-on approach with a strong presence on the floor

· Excellent communication and leadership skills

· A passion for hospitality and creating memorable guest experiences

· Strong knowledge of wines, cocktails and beverages is preferable

What We Offer:

At The Royal Hotel, we pride ourselves on creating a dynamic, engaging, and supportive work environment, where staff are encouraged to thrive and develop. Our team describes the front of house operations as “friendly, structured, and professional.” In return for your talent and dedication, we offer:

Non-seasonal permanent position
Competitive salary
Shared monthly tips
28 days holiday per year
Nest Pension Scheme
A full training plan and induction
Staff loyalty discount card
Annual birthday meal voucher
Discounted car ferry travel

Working hours are 47.5hrs a week over a mixture of straight and split shifts, including weekends and up to 5 evenings per week.

If you are confident that your capabilities will meet these standards and you have a desire to broaden your existing skills, this is a fantastic opportunity for you. Please send your cv and covering letter to Senior Operations Manager, Paul Taylor [email protected] .

Senior Chef de Partie

Vacancy: Senior Chef de Partie – The Royal Hotel, Ventnor

The Royal Hotel is seeking an experienced Senior Chef de Partie to join our talented kitchen team at the Island’s premier 4 Silver Star luxury hotel. This is an exciting opportunity for a skilled chef to work in a dynamic and structured kitchen, preparing exciting dishes to our 2 AA Rosette standard.

About Geranium Restaurant

The Geranium Restaurant at The Royal Hotel has proudly held 2 AA Rosettes for over 30 years. The restaurant has also won a Beautiful South Restaurant of the Year Award for 3 consecutive years and has recently been nominated for a Visit England Award. Our dishes are highly praised by critics, including a 5-star rating from Matt and Cat’s Eating Out Guide. Geranium has also been a hub of development for talented chefs such as Sarah Hayward, who began her career with us before winning the Michelin Young Chef of the Year Award in 2023.

This exciting opportunity is open to someone with a willingness to learn and hone their culinary skills using some of the best ingredients. We have a proven track record of developing a chef’s skills and abilities. We will expand your food knowledge and teach you a wide range of skills which will set you on your way in this industry.

What We Offer

At The Royal Hotel, we pride ourselves on creating a dynamic, engaging, and supportive work environment, where chefs are encouraged to thrive and develop. Our team describes the kitchen as “exciting, structured, and upbeat.” In return for your talent and dedication, we offer:

Non-seasonal permanent position
Competitive salary
Shared monthly tips
Nest Pension Scheme
A full training plan and induction
Staff loyalty discount card
Annual birthday meal voucher
Discounted car ferry travel

If you are passionate about food and eager to progress in your culinary career at The Royal Hotel, we would love to hear from you. Apply today and become part of our award-winning team!

Please apply with a CV and cover letter to Head Chef Jacob Gough at [email protected]

Bar Person

The Royal Hotel – Bar Person

About Us
The Royal Hotel is one of the Isle of Wight’s most prestigious and historic establishments, offering exceptional service, food, and luxury accommodation in a stunning coastal setting. Our cocktail and wine bar is a key part of the guest experience, serving expertly crafted drinks, wines, barista-quality coffee, and a seasonal cocktail menu.

What are we looking for?
We’re looking for an enthusiastic and motivated Bar Person to join our front-of-house team. The ideal candidate will have strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. You should be comfortable working both as part of a team and independently.

While previous experience is beneficial, particularly in cocktail making or coffee preparation, it’s not essential. Full training will be provided for the right candidate.

Why join us?
This is a fantastic opportunity to gain hands-on bar experience in a hospitality setting. You'll have the chance to learn from an experienced team, receive a high level of training, and take the initiative to get involved with other areas of the hotel.

As well as being part of a diverse, fun and passionate team, you can expect the following company benefits:

A supportive and passionate team environment
Training and development opportunities
Straight shifts
Seasonal role with potential for year-round employment
Staff discount card after 3 months of employment
Discounts on Wightlink and Red Funnel ferry travel
Gratuity tronc scheme, shared monthly on a pro-rata basis

If this sounds like the role for you, we’d love to hear from you. Come and be part of something special at The Royal Hotel this summer. Please send your cv to [email protected]

Operations Manager

Operations Manager, The Royal Hotel, Ventnor

Job Overview:

The Royal Hotel, the Isle of Wight’s premier luxury four silver-star hotel, is seeking an experienced and hands-on Operations Manager to join our dedicated management team, alongside the Food & Beverage Manager, Duty Manager and Finance and Events Manager. This is a unique and career-defining opportunity for a passionate professional with strong leadership skills. Under new ownership, The Royal Hotel is undergoing exciting developments and investment, making it an excellent time to join and help shape the future of our business.

Renowned for its prestigious AA 4 silver star rating and 4 AA Rosettes for over 29 years, The Royal Hotel also boasts five-star hospitality, service, cleanliness and bedroom ratings from the AA. The hotel has earned the loyalty of many guests who return year after year. Our commitment to exceptional service and fine dining has made us the Isle of Wight's preferred holiday destination.

The successful candidate will work closely with the management team and a team of Heads of Department, reporting directly to the owner. This is an incredible opportunity for the right individual to thrive in a dynamic, high-quality, and prestigious environment.

Key Responsibilities:

Oversee the day-to-day operations of the hotel, ensuring smooth coordination between departments, maintaining exceptional service standards, and driving overall operational efficiency.
Report to the directors on operational, business, staffing and development matters.
Ensure compliance with all relevant health and safety regulations.
Ensure each department consistently delivers high levels of guest service and achieves business objectives, maximising profitability across all areas.
Promote a culture of excellence in guest care, focusing on a warm welcome and exceeding expectations in all respects.
Develop the team of managers and Heads of Department to ensure seamless day-to-day operations.
Conduct regular operations meetings with management and HODs to discuss performance targets, guest feedback, and operational matters.
Resolve guest queries, grievances, and any arising issues promptly, ensuring the highest standard of service.
Review development opportunities across the business to attract a wider demographic as guests and non-resident customers.
Maximise financial opportunities, cultivating a proactive up-selling approach across the hotel whilst ensuring cost savings where possible.
Regularly inspect all departments, ensuring standards are met in service delivery, cleanliness, presentation, and overall guest experience.
Ensure consistent implementation and periodic review of Standard Operating Procedures across all departments.

What We Offer:

At The Royal Hotel, we strive to create a dynamic, engaging, and supportive work environment where our team can thrive. Staff describe the front-of-house operations as "friendly, structured, and professional," and we take pride in fostering a culture of growth and development. In return for your dedication, we offer:

Permanent, non-seasonal position
Competitive salary
Shared monthly tips
28 days holiday per year
Nest Pension Scheme
Comprehensive training plan and induction
Staff loyalty discount card
Annual birthday meal voucher
Discounted car ferry travel

Working hours: 47.5 hours per week over 5 days.

If you’re confident that your skills align with the above standards and you have the drive to broaden your career, this is an excellent opportunity for you. To apply, please send your CV and a covering letter to Paul Taylor at [email protected].