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Frequently Asked Questions

The Royal Hotel Information

Frequently Asked Questions

The Royal Hotel Information

About The Royal Hotel

What is The Royal Hotel known for?
The Royal Hotel is one of the Isle of Wight’s leading luxury hotels, set in the subtropical microclimate of Ventnor. Known for its award-winning dining, beautiful gardens and five-star hospitality, the hotel offers 51 individually styled bedrooms and a relaxed yet refined coastal experience.

Location & Getting Here

Where is The Royal Hotel located?
The Royal Hotel is located on Belgrave Road in Ventnor, on the south coast of the Isle of Wight, overlooking Ventnor Bay and the English Channel.

Is the hotel well located for exploring the Isle of Wight?
Yes, The Royal is perfectly placed to explore the Island’s top attractions, coastal walks, beaches and charming towns.

Can you help arrange ferry travel?
Yes. If not included in your package, the hotel can assist with ferry bookings from Southampton, Portsmouth or Lymington.

Rooms & Stay

How many rooms does the hotel have?
The Royal Hotel has 51 bedrooms, each individually designed with elegant furnishings.

What time is check-in and check-out?
Check-in is from 3.00pm and check-out is 10.30am.

Do you offer packages?
Yes, including Dinner, Bed & Breakfast, ferry-inclusive packages, seasonal offers and short breaks.

Dining at The Royal

Is the restaurant open to non-residents?
Yes, dining is open to both residents and non-residents, seven days a week.

What dining options are available?
The hotel offers dinner in the award-winning Geranium Restaurant, relaxed lunches, traditional afternoon tea and a cocktail bar.

Who is the Head Chef?
The Geranium Restaurant is led by Head Chef Jacob Gough, known for refined, seasonal British cuisine.

What awards has the restaurant received?
The Royal has held 2 AA Rosettes for over 30 years, and the Geranium Restaurant has been named Beautiful South Restaurant of the Year for four consecutive years.

Is afternoon tea available?
Yes. The Royal is considered the home of afternoon tea, famously enjoyed here by Queen Victoria.

Events, Celebrations & Groups

Can The Royal Hotel host weddings and special occasions?
Yes. The Royal is a beautiful and elegant setting for weddings, celebrations and private events, with dedicated spaces, gardens and tailored dining experiences.

Do you cater for wakes and celebrations of life?
Yes, we offer a thoughtful and respectful setting for wakes and gatherings, with flexible catering options and attentive service.

Can you host birthdays and private parties?
Absolutely. From intimate celebrations to larger gatherings, our team can help create a memorable occasion.

Do you offer facilities for business meetings and corporate events?
Yes, The Royal provides a professional yet relaxed setting for meetings, private dining and small corporate events.

Do you welcome groups and clubs?
Yes, we regularly welcome groups, clubs and touring parties, with tailored packages available.

Facilities

Does the hotel have a swimming pool?
Yes, there is a heated outdoor swimming pool open from May to September, weather permitting.

Is parking available?
Yes, the hotel has two on-site car parks and parking is free of charge.

Do you have electric car charging?
Yes, there are six EV charging points available for guests.

Is WiFi available?
Complimentary WiFi is available in bedrooms and public areas (excluding the restaurant).

Accessibility

Is the hotel accessible?
The Royal offers lift access to bedrooms, step-free access to key public areas and portable ramps where required. Some areas of the hotel do include steps, so guests are encouraged to contact the team to discuss specific requirements.

Dogs & Families

Is The Royal Hotel dog friendly?
Yes, dogs are welcome in selected rooms by prior arrangement, with a nightly supplement. Dogs are also permitted in the conservatory dining area.

Is the hotel suitable for families?
Yes, with family rooms available and nearby beaches and attractions, The Royal is well suited to family stays.

Policies

Is the hotel non-smoking?
Yes, The Royal Hotel is fully non-smoking.

What is your cancellation policy?
For standard bookings, cancellations within 7 days of arrival are charged in full. Separate terms may apply for special packages and seasonal stays.

Sustainability

What sustainability practices does the hotel follow?
The Royal is committed to sustainable hospitality, including sourcing local Isle of Wight produce, reducing food waste, minimising single-use plastics, using refillable toiletries, supporting biodiversity and providing EV charging.

Why Visit?

Why choose The Royal Hotel?
With its unique subtropical setting, award-winning dining, clifftop views and exceptional service, The Royal offers one of the Isle of Wight’s most distinctive and memorable hotel experiences, ideal for couples, families or solo travellers.

Contact us for more information

01983 852186

Book Online

We are experiencing an unprecedented demand for bookings at the current time.
When booking rooms online, please be advised that if our Dinner, Bed and Breakfast or Ferry Inclusive Packages are not available, our restaurant is fully booked for your chosen dates.

Book a Room Book Lunch / Dinner Book Afternoon Tea