We are delighted to share that The Royal Hotel has been named a finalist in the Isle of Wight Chamber of Commerce Awards for Customer Service! This recognition highlights our unwavering commitment to providing exceptional hospitality and ensuring every guest enjoys an unforgettable experience.
IW Chamber Chief Executive Steven Holbrook - “We’re thrilled to present a really strong shortlist that once again showcases the cream of the Island’s business community. Every year this event showcases the incredible businesses that make the Island a brilliant place to live and work. We have so much to celebrate here."
Our front-of-house team is the heart of our hotel, delivering warm, personalised, knowledgeable, and attentive service to every guest. Their dedication has earned us a 5-star merit score from the AA, reflecting the consistently high standard of hospitality we provide. Our reception team plays a crucial role in creating a seamless and welcoming experience from the moment guests arrive, ensuring that every stay is stress-free and memorable.
Behind the scenes, our housekeeping team maintains the highest standards of cleanliness and comfort, keeping our luxurious rooms and suites in pristine condition. Their hard work has helped secure The Royal’s reputation for excellence, with our bedrooms consistently rated 5 stars by the AA.
We are also thrilled to have received the TripAdvisor Traveller’s Choice Award 2024, an accolade based on glowing reviews from our valued guests. This award further affirms our commitment to exceeding expectations and delivering outstanding stays time and time again.
The Isle of Wight Chamber of Commerce Awards celebrate businesses that go above and beyond, and we are honoured to be recognised among the best. We look forward to the awards ceremony and remain dedicated to maintaining the highest standards of service, ensuring The Royal Hotel remains a shining example of excellence in hospitality.
Thank you to our incredible team and our wonderful guests for your continued support!
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